Terms & Conditions of Use — Freshenquiry.com
Please read these Terms & Conditions (“Agreement”) carefully before using Freshenquiry.com (the “Website” or the “Platform”).
These terms form a legal agreement between you (the “User”, “you”, or “your”) and Sihauli Digital Pvt. Ltd. (“we”, “our” or the “Company”), the owner and operator of Freshenquiry.com. By accessing or using the Website or our services, you accept and agree to be bound by this Agreement.
1. Website Is a Venue / Platform
Freshenquiry.com is an online business-enquiry and lead-generation platform that helps buyers and sellers discover, connect, and communicate. We act only as a match-making and communication platform — not as a buyer, seller, distributor, broker, agent or insurer.
We are not a party to any transaction or agreement that may arise between users. All commercial decisions, negotiations, purchases, sales and deliveries are made directly between the involved parties without Freshenquiry.com’s participation.
2. Services Offered
We may offer free and paid services to increase visibility, manage listings, verify information, or provide value-added tools. Examples include (but are not limited to):
Priority listings and featured placement
Verification seals or trust badges
Catalog and product listing tools
Analytics, lead-management and CRM-style features
Specific terms for any paid or add-on service will be provided when you subscribe to that service and will form part of this Agreement.
3. Eligibility
Only individuals and entities legally capable of forming binding contracts may use our services. You represent and warrant that:
You are at least 18 years old (or have legal capacity to enter this Agreement), and
You are authorized to register on behalf of any business you represent.
We may refuse registration or suspend access at our discretion.
4. Account Registration & Security
To access certain features you must register and provide accurate, current information. You are responsible for:
Maintaining the confidentiality of your account credentials
All activity under your account
Promptly updating account information to keep it accurate
You must notify us immediately of any unauthorized use of your account or any other breach of security.
5. User Conduct & Restrictions
When using Freshenquiry.com you agree not to:
Post false, misleading, illegal, defamatory, obscene or infringing content
Upload viruses or harmful code, or attempt to disrupt our systems
Use the Site for spam, unsolicited messaging, or harvesting data
Violate any laws including export, consumer protection, or IP laws
Impersonate another person or misrepresent your affiliation
We reserve the right to remove content or suspend accounts that violate these terms.
6. Content Ownership & License
You retain ownership of the content you post. By posting content on Freshenquiry.com you grant Sihauli Digital Pvt. Ltd. a worldwide, royalty-free, sublicensable, perpetual license to use, reproduce, publish, distribute and display that content on the Platform and related channels for the purposes of operating and promoting the service.
You represent that you own or have the necessary rights to share any content you post and that it does not infringe third-party rights.
7. Intellectual Property
All website design, text, graphics, logos, icons and software on Freshenquiry.com are the property of Sihauli Digital Pvt. Ltd. or its licensors and are protected by intellectual property laws. You may not copy, reproduce, modify, publish or commercialize any part of the Site except as expressly permitted in writing.
8. Links to Third-Party Sites
The Website may contain links to third-party sites for your convenience. We do not control and are not responsible for third-party content, privacy practices or services. You should read the terms and privacy policies of any third-party site you visit.
9. Payments & Paid Services
If you purchase a paid service, additional terms and payment policies will apply. Fees are non-transferable; refunds (if any) will be handled according to the specific service terms. We may modify pricing, features, or discontinue services at our discretion.
10. Termination & Suspension
We may suspend or terminate your account or access to any part of the Website at any time and for any reason (including violation of this Agreement) without prior notice. On termination, any rights you have under this Agreement will immediately cease.
If we terminate a paid service for reasons other than your breach, we may, at our discretion, provide a pro-rata refund.
11. Data Protection & Privacy
Our use of personal information is governed by our Privacy Policy, which forms part of this Agreement. By using the Website you consent to the collection, use and sharing of information as described in that Policy.
12. Liability & Disclaimers
The Website, services and all content are provided “as is” and “as available” without warranties of any kind. To the fullest extent permitted by law, Sihauli Digital Pvt. Ltd. disclaims all warranties, whether express, implied or statutory, including merchantability, fitness for a particular purpose, accuracy and non-infringement.
We do not guarantee the accuracy, reliability, quality or legality of listings or users. You assume all risk arising out of any transaction you enter into with another user.
Under no circumstances shall Sihauli Digital Pvt. Ltd. be liable for any indirect, incidental, special, consequential or exemplary damages (including lost profits, loss of data, or business interruption), even if advised of the possibility of such damages.
13. Indemnity
You agree to indemnify and hold harmless Sihauli Digital Pvt. Ltd., its officers, directors, employees and agents from any claims, losses, liabilities, damages, costs or expenses (including reasonable legal fees) arising from your use of the Website, your content, or your breach of this Agreement.
14. Notices
We may send notice via email, posting on the Website, or other contact details you provide. Notices to us should be sent to the address listed on the Website.
15. Governing Law & Dispute Resolution
This Agreement is governed by the laws of India. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts located in Noida, Uttar Pradesh, India.
16. Changes to These Terms
We may update these Terms from time to time. Any amended terms will be posted on the Website and will become effective when posted. Continued use of Freshenquiry.com after changes indicates your acceptance.
17. Contact
If you have questions or concerns about these Terms, please contact us: support@freshenquiry.com
Sihauli Digital Pvt. Ltd.